Packaged outcomes for common problems
Fixed-scope engagements that solve a specific problem end to end — designed by the same architecture team that runs our consulting work.
Multi-technology capability
Technologies we work with
Start with a defined outcome
Each solution has a written scope, a delivery plan and a handover pack.
Zero Trust foundation
Identity, device posture and conditional access rolled out in a staged programme, with the access model documented for audit.
Datacentre exit
Assess, stage and migrate workloads to Azure or AWS with rollback at every gate and no surprise downtime.
Campus wireless refresh
Survey-led design for high-density and multi-site environments, with monitoring handed over to your team.
Automation quick wins
High-volume manual processes automated with audit trails and governance built in from the start.
Teams voice rollout
Microsoft Teams voice, contact centre and video deployed on one governed platform.
Backup and disaster recovery
Recovery objectives agreed with the business, then designed, tested and documented.
Four gates, every time
01 — Discover
Estate, dependencies, licensing and risk, written down.
02 — Architect
Target-state design with options, costs and trade-offs.
03 — Deliver
Staged rollout with rollback at every gate.
04 — Operate
Monitoring, reporting and quarterly roadmap review.
Fixed scope, written down before work starts
Every NGenX solution begins with a defined scope document: what is included, what is explicitly out, what it costs, and what the handover contains. That sounds obvious, but it is the single most common failure point we see when organisations come to us after a stalled project with another supplier.
As an Auckland-based IT solutions company and technology reseller, we can bring both the advisory work and the supply chain into one engagement. That means the architecture decides the procurement rather than the other way around — you are not being sold hardware and then having a design fitted around it.
Before you commit to a solution
Yes. We supply and manage hardware, software and cloud licensing alongside the consulting work. The difference is sequencing — the design comes first, and procurement follows it. We will tell you when the right answer is to keep what you already own.
Most fixed-scope engagements run six to twelve weeks from discovery to handover. Datacentre exits and estate-wide identity rollouts run longer and are staged so that each phase delivers something usable rather than waiting on a single cutover.
Frequently. We are often engaged to define architecture and governance while an incumbent continues day-to-day support. We document the boundaries so accountability is clear on both sides.
You receive the design documentation, access model and operational runbook. From there you can take it in-house, keep your existing provider, or move onto an NGenX managed service with monitoring and a quarterly roadmap review.
Tell us the problem and we will scope the right solution.
We will map your environment before recommending anything.